1. Controller and contact details
The controller is Asukas Aleksi Aslak.
Business ID: 1753494-9
Postal address:
Lypsäjänkatu 2
20400 Turku
Finland
Questions, requests and notices concerning data protection can be sent to support@maavio.fi.
2. The Maavio app
The Maavio app does not require a user account, registration or sign-in. Your garden plans, app settings, references to recently used projects and automatic saves are normally stored in the app's private local storage on the user's device. Maavio does not automatically receive the contents of your projects or store them on its own server.
Local storage is under the user's control. Deleting the data, clearing the app's data or uninstalling the app may also delete the local project data.
3. What the app does and does not send automatically
Maavio does not use analytics, advertising tracking, advertisements or automatic crash reporting. The app has no automatic cloud synchronisation, and your garden plans are not automatically sent to Maavio's server.
The app does not use camera, location or contact data. When you send a support message yourself, it is processed as described in section 5. Commercial information related to Google Play purchases is processed separately from the app's local project data as described in section 7.
4. The Maavio website and technical logs
The Maavio website is a static HTML, CSS and image website. Its own implementation does not use analytics, advertising tracking or tracking cookies. The website has no forms, iframe embeds or external JavaScript scripts.
The web server may process technical information about web requests, such as the IP address, time, requested address or resource, and technical information about the browser and connection. The purposes are to deliver the website technically, monitor its operation, and investigate misuse and security problems.
The website service provider is Domainhotelli / Planeetta Internet Oy, Firdonkatu 2 T 105, 00520 Helsinki, Finland. The server processes logs and statistics approximately every 24 hours. Archived access logs are deleted under the current server setting no later than the end of the following calendar month.
5. Support messages you send yourself
If you contact Maavio by email, the message may contain your email address, name, message content, attachments and technical metadata from the email service. We process the message so that we can answer your question, investigate the problem you describe and improve support.
The Maavio app opens the device's own email app with a mailto: link for feedback. The app does not send the message itself. The prepared message contains only the app version, build number, interface language and platform; the project name, calculations or other project data are not added automatically. You decide what you send and which attachments you add.
6. Purposes and legal bases for processing
Support messages are processed to handle your contact, answer your question and investigate a possible problem. Processing is based on handling your request and actions taken at your request and, where applicable, on the legitimate interest of providing and improving support.
Processing technical web server logs may be based on the legitimate interest of providing a secure and reliable website. Information related to Google Play purchases and customer service may be processed to perform a contract or handle your request, to fulfil accounting and tax obligations and, where applicable, on the basis of a legitimate interest, for example to investigate misuse, refunds or support situations.
The Maavio website's own implementation does not use tracking based on analytics or advertising.
7. Google Play purchases and payments
Maavio is a paid Android app. Google processes information related to Google Play purchases and payments under its own terms and privacy policy. Maavio does not process the user's payment card details or details of other payment methods.
Maavio may have access through Google Play Console to information related to app purchases and sales. This may include, for example, an order ID, the time of purchase, country, price and currency, as well as information that can be linked to a user and that Google Play Console displays in the relevant feature. The information may be used for customer service, investigating purchases or refunds, sales administration and accounting and tax obligations.
Google Play's commercial transaction data and the app's local project data are separate. The contents of your garden plans are not sent to Maavio together with a Google Play purchase.
8. Recipients and transfers
A support message may be processed in Maavio's support mailbox and in the provider's systems. The provider of data-protection and support email services is Domainhotelli / Planeetta Internet Oy, Firdonkatu 2 T 105, 00520 Helsinki, Finland. Technical website information may be processed by the same hosting provider. Its legal role depends on the processing involved.
Google processes information related to Google Play purchases in its own systems and according to its own practices. Purchase information that may be visible to Maavio through Google Play Console does not contain the app's local project data.
App stores and operating systems may process information related to distribution, the device and security according to their own terms.
9. Storage and deletion
Projects and other local app data stored on the device remain there until the user deletes them, clears the app's data or uninstalls the app. Maavio cannot delete this data remotely because it is not sent to Maavio's server.
Support messages and personal data related to them are generally retained for 24 months from the latest handling of the matter, unless longer retention is necessary, for example to handle a legal claim or fulfil a statutory obligation.
Archived access logs are deleted under the current server setting no later than the end of the following calendar month. Google retains the data it processes in its own systems according to its own retention practices. Purchase information separately retained by Maavio for customer service follows the 24-month practice for support messages, unless a longer period is justified. Data included in accounting records is retained for the period required by applicable accounting and tax legislation.
10. Your rights
If Maavio processes personal data about you, you may, depending on the processing, request information about the processing and access to the data, have inaccurate data corrected, request deletion or restriction of processing, and object to processing. You may request your data in a portable format when the conditions for data portability are met. Send your request to support@maavio.fi. To protect the data, we may ask for reasonable additional information to verify your identity.
You have the right to lodge a complaint with a competent supervisory authority. In Finland, information and instructions are available from the Office of the Data Protection Ombudsman. In Sweden, the corresponding authority is the Swedish Authority for Privacy Protection (IMY).
11. Information security
We protect the data we process with appropriate technical and organisational measures. App project data is stored in the app's private local storage, and the website uses the connection and server security measures available in the service environment. However, no method can guarantee absolute information security.
12. Children and changes
On Google Play, Maavio is intended for people aged 18 or over and the service is not designed for children.
We update this policy if the processing of personal data in the app or on the website changes.